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Avaya IP Office Configuration and Maintenance Sample Questions:

1. What does "IMAP support" mean in the IP Office UMS service?

A) A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
B) A user can receive voicemail messages to their Outlook, Outlook express and/or Lotus Notes programs running on their pc.
C) A user can see/listen to voicemail messages via Web browser.
D) A user ran receive voicemail messages only using MS Outlook.
E) All messages arc forwarded to a user e-mail account and deleted on their telephone.

2. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

A) One backup per system
B) Limited to the number of Systems in an SCN
C) There is no limit.
D) Not a supported feature

3. Which method allows access to the System Status Application?

A) Select "SSA" from "File\Offline" within the Manager Application.
B) Select "System Monitor" from "File\Advanced" within the Manager Application
C) Select "System Status" from "File\Advanced" within the System Monitor Application.
D) Select "System Status" from "File\Advanced" within the Manager Application.

4. Which values affect the size of a ContactStore server? (Choose two.)

A) the number of recordings
B) the number of hunt groups
C) the number of incoming lines
D) the number of voicemail channels
E) the number of concurrent users for search and replay function

5. Which outcome can be prevented with a correctly designed multi-site SCN solution?

A) Compromised ACD routes
B) Oversubscribed VoiceMail storage
C) Oversubscribed VMPro ports
D) Tromboned calls

Solutions: