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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Support | 20% | - Common call flow and connectivity issues - Alarm handling and system recovery - Fault isolation and diagnostic methods |
| Topic 2: Installation & Initial Configuration | 25% | - IP Office Manager installation and usage - System setup and basic configuration - License activation and feature enablement |
| Topic 3: Telephony & User Administration | 20% | - User, extension, and group configuration - Voicemail and messaging setup - Call routing, inbound/outbound rules |
| Topic 4: Maintenance & Upgrades | 15% | - Backup and restore procedures - Log management and monitoring tools - Software updates and system upgrades |
| Topic 5: IP Office System Architecture & Components | 20% | - Networking and connectivity requirements - Hardware platforms and control units - Software editions and licensing model |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. When installing Modular Messaging (MM) for Exchange on an Avaya S3400/S3500 server, which action is the most appropriate for the second Ethernet interface?
A) Disable the interface in Network Properties.
B) Configure the interface to use DHCP.
C) Assign a second IP address provided by the customer.
D) Assign the same IP address as the first Ethernet interface.
2. A user complains that when she receives fax and email messages in her mailbox she does not receive notification of these message types via the light on her phone. However, when she receives voice messages, her phone light works.
Which statement is true?
A) For the light to function for fax and email messages, the message type must be set to "any" under the Notify Me rule created for the mailbox in Subscriber Options.
B) For the light to function for fax and email messages, the message type must be set to "any" under the Message Waiting Indicator (MWI) rule created for the mailbox in Subscriber Options.
C) In Modular Messaging, phones will not light for fax and email messages.
D) These are Class of Service attributes that need to be checked on the Message Storage Server (MSS).
3. Which three are configured using the Voice Mail System Configuration Tool? (Choose three.)
A) Auto Attendant
B) maximum mailbox size
C) the number of digits in a mailbox
D) Class of Service
4. You are setting up a Modular Messaging 3.1 for Exchange Voice Mail Domain with three Avaya S3500 Message Application Servers (MAS). In the DCT you specified that MAS2 was to be the Message Waiting Indicator and Call Me server and that MAS3 was to be the Tracing server. However, when you examine the services on the MASs, you find that all MASs have all of the services installed.
What should be done to correct this problem?
A) Using Control Panel, Add/Remove Programs, remove the services that do not belong on the MASs assigned to the other tasks.
B) Re-image the machines, re-create the DCT with the correct options, and run the MISCM again.
C) Ensure that the redundant services on other MASs are set to Disabled and stopped.
D) Nothing needs to be done; this is completely normal.
5. You want to administer a personal operator for a subscriber. You open the mailbox profile and input the operator's extension. However, when you click the pulldown menu for Personal Operator Schedule, the only possible choice is (none).
What must be done to allow more choices?
A) Delete the mailbox and rebuild a new one.
B) Define an attendant schedule on the Attendant Schedule tab in the TUI heading of VMSC.
C) Type in the name of a new schedule, right-click, and choose Edit.
D) Modify the subscriber's Class of Service to allow this feature.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A,C,D | Question # 4 Answer: C | Question # 5 Answer: B |

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