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IBM Assessment: IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. Key Performance Indicators (KPIs) are used by the process owner and stakeholders to:

A) determine the source of business data in the process.
B) notify stakeholders when a threshold is violated.
C) measure the operations within a process.
D) reward participants for superior performance in the process.

2. In the Playback 0 review session, the executive sponsor for BPM suggested adding a requirement to the business process not previously articulated. The executive sponsor would like to see the business requirement implemented by the next playback validation session. How should the program manager handle the previously unknown business requirement?

A) Explain to the executive sponsor that the requirement will be implemented in the next iteration.
B) Find the best time in the development effort when resources are available to insert the business requirement implementation.
C) Validate user story with process owner and schedule for a later iteration.
D) Proceed with Playback 1 and include the new requirement in the set of requirements for the development phase.

3. A BPM program manager uses an agile playback methodology. Which one of the following is a bad practice for playback?

A) Having SMEs perform activities in the process portal.
B) Having the Process Owner lead the playback.
C) Demonstrating the flow with powerpoint and screenshots.
D) Scheduling playbacks every four to six weeks.

4. The purpose of a snapshot is to:

A) use it to record revision history of library items.
B) allow developers and business users to collaborate on business process definitions.
C) record the state of a process application or toolkit at a specific point and time.
D) provide security against unauthorized access and alteration of process applications.

Solutions: