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Avaya IP Office Configuration and Maintenance Sample Questions:

1. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A
20-channel SIP trunk on a dedicated 2 MR connection will be used.
The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The customer wants the highest voice quality while keeping Voice Compression Modulo (VCM) resource use at a minimum.
Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

A) G.711 for the SIP trunk and G.711 for the IP telephones
B) G.711 for the SIP trunk and G.729(a) for the IP telephones
C) G.729(a) for the SIP trunk and G.711 for the IP telephones
D) G.729(a) for the SIP trunk and G.729(a) for the IP telephones

2. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is an alarm call please hang up". Which description is true?

A) The telephone display message cannot be changed.
The prompt cannot be changed.
B) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C) The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
D) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.

3. A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?

A) 4602
B) 1616
C) 4612
D) 4620

4. Which IP Office Small Community Networking (SCN) feature ran help free up VCM resources site when calling from one remote site to another remote site?

A) Direct Media Path
B) Silence Compression
C) Loop Start
D) Fast Start

5. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A) The CCR lost connection to IP Office. Wait until the LED on the CCR status turns green again and the telephone will start to work.
B) The 5420 DS is corrupted and must be replaced.
C) Start the IP Office Manager application.
D) If IP Office does not restart correctly. Power-off and power-on IP Office and the problem will be corrected.

Solutions: